Returns Policy

 

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 20 days of your purchase with approval.

1. Please email to info@lofusa.com to request a return including images of any manufacturer defect items for approval. (For manufacturer defects, please inspect the merchandises thoroughly before returning them)

2. Ship your returned items to: 

          "Laon Fashion Corp.

450 Murray Hill Parkway Unit E

East Rutherford, NJ 07073"

3. Please Include in your package a signed letter stating the reason for your return with original invoice.

4. We only accept damages, manufacturer defect, or unwanted merchandises for a return.

5. We inspect all returns and reserve right to deny or refuse all full credit based on the returned condition. Items that do not match the criteria above are subject to denial,, and a 20-50% restocking fee.

Return Exceptions

Some items cannot be returned if they are opened. 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 

Restocking Fee 

Item that are returning without our approval are subject to a 20% restocking fee, this will be deducted from your refund.

We also do not refund original shipping and handling that you paid on the order.

 

Thank you.

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